Security
Internet Security
We electronically verify each transaction with the credit company, processing only those orders the credit card company authorizes. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. This is denoted in most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection. If our website cannot establish a secure connection, your information will not be transmitted. In the event that an order cannot be completed, please contact customer service.
Your Personal Information
We store the information you enter on our website or give us through email or phone with the exception of your credit card numbers. We do not store your credit card information on our website or in our order management system. We use the information that you provide for responding to your requests, customizing future shopping for you, improving our store, and fulfilling your order.
When creating an account or placing an order with silkflowers.net you may "opt in" to receive email notifications containing specials from our company. We do not share or otherwise sell your contact information to unrelated third parties. Our emails contain an unsubscribe feature that allows you to “opt out” from future notifications.
Cookies
Cookies are identifiers that are shared between your computer and our website to enable our systems to recognize your browser and to provide features such as the storage of items in your shopping cart. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies in your browser, you will not be able to purchase from silkflowers.net. We recommend that you leave them turned on or please contact customer service to place a phone order.
Privacy
Terms and Conditions of Use
Welcome to the silkflowers.net Web site (the "Site"). By accessing this Site, you agree to be bound by the terms and conditions below (the "Terms"). If you do not agree to all of the Terms, please do not use the Site. We may from time to time modify or revise the Terms by updating this Web page. Your use of our Site following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the Site.
These Terms are governed by and shall be construed in accordance with the laws of Massachusetts without giving effect to any principles of conflicts of law. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms are effective unless and until terminated by silkflowers.net.
Privacy Policy
Silkflowers.net has a strict policy for handling customer information. The information you provide to our company is confidential and protected to the fullest extent possible. We will not disclose or distribute customer information to third parties without prior written consent by the customer. We will never sell or share your personal information with another company for marketing purposes.
